How It Works

From your door to our facility and back. Here is exactly what happens with your laundry.

Step 01

Schedule Your Pickup

Open the Concierge Cleaners app, schedule a Wash & Fold pickup, choose a date and time window, confirm your address, and you are all set.

Schedule a Wash & Fold pickup
Pick a date and 2-hour time window
Confirm your pickup address
Add any special instructions for the driver
Pay securely through the app

Step 02

We Pick Up Your Laundry

A friendly Concierge Cleaners driver arrives at your door during your selected time window. They log your bags, note any special items, and transport everything safely to our facility.

Driver arrives within your 2-hour window
Bags are logged and tagged with your order number
Special handling instructions are recorded
Real-time tracking shows your order status
You receive a confirmation notification

Step 03

Professional Care

At our facility, your laundry is sorted, cleaned, and quality-checked by trained professionals. We use premium detergents and handle each item according to its care requirements.

Items sorted by fabric type and color
Cleaned with your choice of detergent
Quality inspection on every item
Neatly folded and packaged
Facility confirms final weight for Wash & Fold

Step 04

Delivered Back to You

Your fresh, clean laundry is delivered right back to your door. The driver takes a photo to confirm delivery, and you receive a notification that your order is complete.

Delivery scheduled within your selected window
Driver brings everything to your door
Photo confirmation of delivery
Push notification when delivered
Rate your experience in the app

Ready to Get Started?

Download the app and schedule your first pickup in just a few minutes.

Download the App View Pricing